Shipping & Delivery

At Kimiko Jewellery, every piece is crafted with care and shipped with equal attention. Below you’ll find everything you need to know about our shipping process, timelines, and fees.

📦 Shipping Overview

  • All shipping timelines mentioned below are estimates and exclude weekends, public holidays, and unforeseen courier delays (weather, customs clearance, high-volume periods, etc.).

  • Shipping timelines do not include order processing time. For the most accurate delivery estimate, please refer to the shipping details shown at checkout.

  • Shipping fees are calculated based on the order subtotal before taxes and discounts and are non-refundable.

  • Orders containing multiple items may be shipped separately to ensure faster delivery.

⏳ Order Processing Time

  • In-stock jewellery: Ships within 1–2 business days

  • Engraved/customized pieces: Ship within 5–8 business days

  • Made-to-Order jewellery: Crafted especially for you and ships within the timeline mentioned on the product page

You’ll receive a confirmation email with tracking details once your order ships.

🚚 Shipping Fees & Delivery Timelines

🇺🇸 United States

Shipping Type

Order Value

Price

Delivery Timeline

Standard Shipping

Orders $75+

Free

5–7 business days

Standard Shipping

Orders below $75

$7.99

5–7 business days


🌎 Customs, Duties & Taxes

  • United States & Canada: Duties included. Taxes are applied at checkout based on your shipping address.

  • Other International Orders: Duties, taxes, and customs fees (if applicable) are the responsibility of the customer and are charged by local authorities upon delivery.

  • Kimiko Jewellery does not control or reimburse customs or import charges.

📍 Where We Ship

We currently ship to:

  • United States

  • Canada

⚠️ We do not ship to PO Boxes, parcel lockers, APO/FPO addresses, or freight forwarding services.

📦 Order Tracking

Once your order ships, you’ll receive an email with a tracking link.
Please allow 24–48 hours for tracking updates to appear in the courier’s system.

❓ Delayed Orders

If your order hasn’t shipped by the estimated date, our Customer Care team will reach out within 24–48 hours with an update.
You can also contact us anytime—we’re always happy to help.

💌 Need Help?

📧 Email: support@kimikojewellery.com

Thank you for choosing Kimiko Jewellery — thoughtfully crafted, beautifully delivered.